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It is a specialized service wherein a responsible provider manages an entire business operation or business function including support staffing and information technology, to improve business performance and increase shareholder value.

Consider the following research findings:

77% of Fortune 500 companies currently have efforts underway to outsource some aspect of their business support services. The top 400 growth companies declare they currently outsource several business functions.

Worldwide revenue for outsourcing will continue to grow at 15% to 20% in the foreseeable future. The user typically realizes cost savings of 10-30%
 
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